Welcome to the B3 Post Occupancy Evaluation (POE) Web Site

The B3 post-occupancy evaluation (POEs) measures occupants' satisfaction with the indoor environmental quality (IEQ) of their physical environments. If your building is enrolled in the B3 Guidelines project tracking, you are required to complete a post-occupancy evaluation (POE). Researchers with the College of Design and Center for Sustainable Building Research have developed an online POE survey (called the Sustainable Post-Occupancy Evaluation Survey—SPOES) that is free for use with B3 buildings. And, we do it for you!

When your building has been occupied for about 9 months (longer is fine—it just can't be sooner), it's time to do the POE! Please contact us (poe@b3umn.org), and we'll get started. Reading through the rest of the SPOES information will be helpful to understand our data collection, analysis, and reporting process.

The SPOES team works with a site survey coordinator—an individual appointed by you—to send the online survey to building occupants. We do the rest! The research team collects the data, analyzes the results, and provides a summary report to project stakeholders. The final report is also published on the online B3 Case Studies Database along with other building performance data.

SPOES is aimed at demonstrating real outcomes from sustainable design guidelines. We ask occupants questions about their satisfaction with the IEQ categories regulated by the B3 guidelines. Additional questions are included about their demographics, type of workspace, commuting behaviors, and physical activity. See About the Sustainable Post-Occupancy Evaluation Survey (SPOES) for a more detailed explanation.

Two assessments are required: one after 9 months of occupancy and one after 18-months of occupancy. Buildings may be exempt from the SPOES process if they have a small number of occupants or are a building type for which we have not yet developed a survey.

Analysis of the results informs business and building owners, architects, interior designers, and facility managers about how satisfied occupants are with the interior environment of the building and serves as a diagnostic tool if problems exist.

Buildings not following the B3Guidelines are also welcome to participate in the SPOES project for a fee (see Fee Schedule) that covers administrative, analytical, and reporting costs.

If you would like the SPOES team to collect and analyze additional IEQ data, we have developed several IEQ modules. Each module contains additional specific questions that provide an in-depth analysis of an IEQ category. See IEQ Modules in sidebar.

B3 Buildings use the SPOES

This online survey takes occupants approximately 10 minutes to complete. It has been developed to:

  • Meet B3 Guidelines requirement (FREE administration and analysis for B3 buildings)
  • Examine occupants' satisfaction with the IEQ criteria in their physical environments
  • Generate an IEQ Score of occupants' satisfaction
  • Measure "vital signs" of the building's IEQ based on occupants' perceptions
  • Direct attention to areas of success or those needing improvement
  • Compare IEQ of building to benchmarks

The SPOES is required and is free to B3 buildings. It is also available for non-B3 buildings for a fee (see Fee Schedule). It is administered and analyzed by B3 staff.

B3 Buildings can add IEQ Modules for Additional Analysis

Are you interested in additional information on your building's IEQ?
B3 staff members have developed several modules that supplement the SPOES. These modules can be used to assess occupant satisfaction with specific topics such as ergonomics, lighting, or privacy. Additionally, they can be used to evaluate occupants' perception of their performance/productivity as it relates to the IEQ of the building. Take a look at the modules we've developed to collect and analyze specific data on each criteria. Each module can be administered in conjunction with the SPOES and will require 5-10 minutes of occupants' time. Modules can be added for a fee (see Fee Schedule).

  • Performance Module: Occupants' performance related to primary workspace for 15 IEQ categories and attributes for lighting, acoustics, and thermal conditions.
  • Health Module: Overall health related to primary workspace for 15 IEQ categories and attributes for lighting, acoustics, and thermal conditions.
  • Ergonomics Module(s): Separate modules for satisfaction, performance, and health as related to occupants' primary workspace.
  • Privacy Module(s): Separate modules for satisfaction, performance, and health as related to acoustic and visual privacy.
  • Alternative Workspace Module(s): Separate modules for satisfaction, performance, and health as related to IEQ of alternative workspaces.

The B3 team can also conduct a Pre-Occupancy Evaluation (PreOE) of your building to assist with benchmarking, programming, or problem identification (see Fee Schedule).


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Case Studies Database